(Q) I have lost or forgotten my User Name and/or Password.

(A) Your password was emailed to the address you submitted when joining. You may use the online account information retrieval utilities page provided by our authorized sales agent. Below you can find the location of this page for our authorized sales agent:

Verotel.com (credit card or check charges)
WebSite: http://www.verotel.com/t51000-en.html
E-mail: support@verotel.com
Phone: US and Canada toll Free 1-877-647-1300
Phone: International +31 20 4280788

CCBill.com (credit card charges)
http://www.ccbill.com/customer-service.html
Email: consumersupport@ccbill.com
Phone: 1-888-596-9279

ElektraCash.com (check charges)
https://secure.electracash.net/Corporate/helpdesk.aspx
Email: helpdesk@electracash.com
Phone: 1-800-444-6952

GXBill.com (phone charges)
http://www.gxbill.com/customersupport.html
Email: http://www.gxbill.com/cs/reportproblem.php
Phone: 1-866-703-1334

 

(Q) I joined but have not received my User Name and Password.

(A) Your User Name and Password were sent to the email address you submitted when joining. If you have not received your Username and Password via email, please contact us.

(Q) Can I change my User Name and/or Password?

(A) For security reasons, you are unable to change your User Name and/or password you chose when you joined.